Generation Progress at the Center for American Progress




Loan repayment


June – September 2016

Yes-7 / No-3 / Maybe-0 / 2 absent

Grantee/Project Background:

As the youth engagement arm of the Center for American Progress, a nonpartisan policy institute, Generation Progress engages the millennial generation on issue-based campaigns designed to impact local, state and national policy.  For this project, Generation Progress will build an advocacy campaign around borrower stories and public roundtables to raise the awareness of and educate U.S. Treasury Department officials and relevant congressional members and staff on the need for operational changes that would make the process of income-driven loan repayment simpler for borrowers and loan servicers.  This work will elevate student voices alongside advocacy organizations and state- and community-based partners, such as those representing veterans, farmers, teachers, public employees, nonprofit employees and people of color.

Advocacy Activities:

  • Gather, create and share compelling storybook examples of borrower experiences that highlight the human cost of failure to address repayment operational challenges
  • Conduct a series of public roundtables in targeted states hosted with advocacy organizations that engage policymakers and federal agency officials (including the U.S. Treasury Department/Internal Revenue Service, the U.S. Education Department, and the Consumer Financial Protection Bureau) in direct conversations with student loan borrowers
  • Request and conduct high-level meetings with U.S. Treasury Department and IRS officials to bring issues to their attention, informed by borrower outreach, roundtables, and analysis of data from the second annual Student Loan Borrower Hotline to be held in partnership with the AFL-CIO and Student Debt Crisis
  • Arrange constituent meetings with congressional offices to advocate for changes
  • Engage loan servicers on findings from the roundtables and meetings
  • Author op-eds and blog posts and seek earned media


June – August 2016

Gather and create storybook examples with outreach to borrowers

Conduct state roundtables

Conduct meetings with federal agencies and congressional offices

Draft and place op-eds and blog posts

September 2016

Analysis of findings from storybook, roundtables and hotline will be released and conveyed back to federal agencies to coincide with back-to-school events and press coverage